Troubleshooting

I am having problems uploading from my computer

First, please ensure you are connected to the Internet. If your document meets our file and page size limits, then it will be submitted for processing. The time to process a document depends on the server volume at that time. As Vuzit continues to grow, thanks to you, we will upgrade our services accordingly to ease conversion times. Should any problems persist, please contact us for further assistance.

I am having problems viewing a document URL

First, please ensure you are connected to the Internet. Much like our document uploading feature, there is a file size and page limit, then it will be submitted for processing. The time to process a document depends on the server volume at that time. As Vuzit continues to grow, thanks to you, we will upgrade our services accordingly to ease conversion times. Should any problems persist, please contact us for further assistance.

How do I submit a bug?

Please submit bugs to the forum or contact us directly.